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# Complaints Report

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# Information & Complaint BOT
Sindh Governor House

#### Summary Report

Date :2022-10-01To2025-03-23

Report By :Asif Khan
Date :23/Mar/2025

Details of Complaints from 12 Departments
S.No | Department | Source By | Registered | Pending | Active | Resolved | Closed | Total | G.Total
--- | --- | --- | --- | --- | --- | --- | --- | --- | ---
1 | NADRA | Whatsapp | 462 | 57 | 18 | 51 | 336 | 462 | 591
Bell of Hope | 129 | 19 | 43 | 42 | 25 | 129
2 | Police | Whatsapp | 615 | 1 | 43 | 213 | 358 | 615 | 2126
Bell of Hope | 1511 | 1 | 293 | 914 | 303 | 1511
3 | Traffic Police | Whatsapp | 58 | 26 | 0 | 0 | 32 | 58 | 70
Bell of Hope | 12 | 12 | 0 | 0 | 0 | 12
4 | K-Electric | Whatsapp | 439 | 1 | 0 | 254 | 184 | 439 | 607
Bell of Hope | 168 | 1 | 0 | 129 | 38 | 168
5 | KMC | Whatsapp | 199 | 161 | 1 | 0 | 37 | 199 | 272
Bell of Hope | 73 | 62 | 5 | 1 | 5 | 73
6 | Sui Gas | Whatsapp | 191 | 83 | 14 | 16 | 78 | 191 | 264
Bell of Hope | 73 | 41 | 4 | 19 | 9 | 73
7 | Water Corporation | Whatsapp | 307 | 73 | 35 | 3 | 196 | 307 | 390
Bell of Hope | 83 | 82 | 0 | 0 | 1 | 83
8 | Pakistan Bait ul Maal | Whatsapp | 490 | 0 | 0 | 3 | 487 | 490 | 594
Bell of Hope | 104 | 1 | 5 | 7 | 91 | 104
9 | Benazir Income Support Program | Whatsapp | 444 | 38 | 0 | 1 | 405 | 444 | 762
Bell of Hope | 318 | 38 | 0 | 4 | 276 | 318
10 | Zakat & Ushr Department | Whatsapp | 253 | 2 | 11 | 2 | 238 | 253 | 1690
Bell of Hope | 1437 | 759 | 117 | 302 | 259 | 1437
11 | Immigration & Passport | Whatsapp | 16 | 4 | 2 | 2 | 8 | 16 | 18
Bell of Hope | 2 | 0 | 0 | 1 | 1 | 2
12 | Pakistan Customs | Whatsapp | 11 | 6 | 0 | 0 | 5 | 11 | 11
Bell of Hope | 0 | 0 | 0 | 0 | 0 | 0
Master Total | 7395 | 1468 | 591 | 1964 | 3372 | 3485 / 3910 | 7395

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